Just doing what I do
LC Neill, Still River Studios
I wrote a post on 15 September and in it I told the story of a client who was panicking about a back splash that was being installed. She was regretting her decision to follow my suggestion and she had a melt down. It happens. Sometimes, people reach a breaking point and they can't handle any more renovation-related aggravation. I don't take it personally, and I see it as part of my job to walk people through episodes like that.
When I layout a room, I see it as mine. It's my imaginative and prescient after all and considering that I'm chargeable for it, I remember it to belong to me until it's finished. As the task progresses, I start letting it cross and by the point I'm doing my final stroll-via, I've let it pass completely. That may sound unusual, however that is the procedure I generally undergo all through the course of a renovation. I generally tend no longer to go lower back to look them after my customers have moved back in and settled their stuff into something it changed into that simply got renovated. It's ordinary, I virtually lose interest in them as quickly as they may be now not mine any extra.
There are a handful of clients I've had through the years who have advanced into buddies, however for the maximum part, I in no way pay attention from humans once more when I depart for the final time. That's OK too.
Anyhow, once in a while a patron will reach throughout the gap I positioned between myself and their finished activity. One such client became my hysterical property owner from September 15th. I obtained this in the mail the day prior to this:
Dear Paul,
Thank you a lot for my lovely kitchen. I'm really playing the entirety in it. You wouldn't consider the people who've been in our domestic. My buddies right here ask if they are able to carry their pals or families over to look our kitchen. People from Pittsburgh, Ohio, New York and Canada have said it is surely beautiful. Most human beings said the layout and shelves are high end. My one buddy stated the back splash is to die for!!!
Thank you again,
I cannot tell you what a day brightener that became.