Texts, lies and a final escape: when contests go bad
A little more than a year ago, I joined up with a company called Metallo Arts to host a give away of a $3200 gift certificate for a Metallo Arts custom range hood. I publicized the contest and Metallo Arts like crazy for the five weeks that the Dream Kitchen contest went on. How it worked was that anybody who wanted to enter had to describe or draw for me their idea of a fantasy kitchen. I wanted people to be impractical and creative, this was an exercise in dreams.
On 3 April 2009, I announced a winner. It was a woman whose fantasy kitchen was based on the designs of a Ukranian Easter Egg. She really threw herself into her idea and what she sent in was a concept even more fully realized than the concept boards I put together for my own clients. Here are a couple of still shots from her entry.
Lisa and her own family have been gearing as much as renovate their kitchen and this range hood changed into going to make an appropriate focal point. They'd have it, use it and love it all the time. It become an excellent ending.
My touch at Metallo Arts became Chris Plummer, who was one of the two proprietors of the corporation. I related Lisa to Chris and positioned the entirety out of my mind.
Fast forward a couple of months and Metallo Arts dissolved in a flurry of pointed hands and lawsuits. I don't know any of the particulars and frankly I don't want to know them. I assumed that with the business enterprise long past, so became Lisa's hood on account that they hadn't started making it but. Chris confident me however, that he become going to form another employer and that all of his first rate orders might be fulfilled by means of the brand new organization. I believed him.
I corresponded with Lisa from time to time during the months that followed. He would give her the run around and she'd write to me and I 'd hear about it. I'd then write to Chris and he'd tell me that everything was under control.
Aside from a unmarried Tweet to one in all his former personnel, I had no contact with all people else from the defunct Metallo Arts. What ever passed off with that enterprise had taken an uncongenial and private flip and I felt bad approximately it enough no longer to ask.
In January I received a bunch of text messages from Chris. He accused me of "passing along info to people bent on personal vendettas." Interesting. Once I convinced him that I had done nothing of the sort we texted back and forth a bit. He told me that he had taken on five new partners and had started a new company. I asked him again what he planned to do about Lisa's hood and he responded, "Lisa's hood ships this week."
This become taking location on 17 January 2010, a Sunday nighttime. On a lark, I shot an electronic mail to Lisa and requested her if she'd heard something approximately her hood. Lisa replied immediately, "Regarding Chris, I did control to get in touch with him immediately,and he did promise to assist me out, but I've been not able to catch him considering December."
That was odd due to the fact that I'd just been given a shipping date a second before in a textual content message. I copied Lisa's email into a textual content message and then sent it to Chris. Silence.
I went back through my archives and I deactivated all the links I had to Metallo Arts. Then upon further reflection I went back and purged around 20 posts that dealt with the contest and Metallo Arts. I deleted them completely. Then I wrote a disclaimer on the top of the last remaining post, the one where I announced the winner. You can read it here .
Yesterday I was forwarded an e-mail from Lisa. The e-mail was from Chris' new assistant. here's the bulk of the message. I left off the opening sentence because it contained the name of Chris' assistant and I don't want to pull in anybody else.
I understand you have contacted our offices about a prize you won through Metallo Arts. As of June, 2009, Christopher Lee Plummer was no longer associated with Metallo Arts. Shortly after Chris left, the business folded.
Unfortunately, there is no way to collect the prize you won. I am sorry to break this news to you but we do not have any recourse as Metallo Arts no longer exists. The sole owner of Metallo as of June, 2009 was Sheldon Gruber. You may want to contact him and see if he would be willing to honor his commitment to you.
Please accept our most sincere apologies as we are very sorry that you were impacted negatively by the closing of Metallo Arts. As a newly formed company, we are not in a position to fulfill Mr. Gruber's obligation.Isn't that interesting. Lisa's disappointed of course and frankly, it's Chris' prerogative to do whatever he wants. It's the lies and obfuscations that bother me.
I wrote to Chris' assistant and informed her that I was penning this column and that it'd appear nowadays. I requested her for a assertion both from the enterprise or from Chris to run alongside this blog post. I heard from Chris through textual content message at 7pm. His declaration:
Here is my announcement rent a very good atty...This whole situation makes me sick to my stomach. I feel awful for Lisa of course but I'm really angry for having been played a fool through all of this. I get it that companies go under but what's the point of lying? This could have been resolved last summer by saying sorry, all bets are off. But that's not what happened. Lisa and her family renovated their kitchen as this has been unfolding and everything's done except for the gaping hole over the range. A hole that was to have been taken up by a custom range hood.
And so ends the year-long saga of the Metallo Arts Fantasy Kitchen Contest. I apologize to Lisa and to anybody else I may have hurt though this. I can't fix it, any of it, and that's what's so bothersome. So be careful when it comes to big ticket items given away on blogs. And bloggers beware anybody offering big tickets items to be used as give aways. Nothing's ever free. Nothing.